We’re a business that embraces change and progress.

The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That’s the future. That’s evoke. 

At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.

The CRM Sportsbook Manager is responsible for sportsbook vertical performance for the 888 Sport brand, part of the evoke group. 

The role is focused on ensuring the Sportsbook reaches targets with a strong commercial focus coordinating between multiple resources and departments. As a CRM Manager you will be responsible for creating and managing all user communication and offering, while constantly optimizing various KPIs. The job will require creation of marketing campaigns from head to toe, and full analysis of the ongoing activity in the sport client. You would also be working closely with Commercial, Operations and Country managers, Product, Trading, Client Management and Risk teams to deliver best experience in each of the markets and increase Player Retention.

• Driving growth on Sportsbook product vertical in all markets.
• Initiate and develop a marketing strategy for improving user performance and increase profitability, manage, and promote marketing projects from head to toe while working with numerous operational interfaces.
• Develop & manage both mass market and segmented marketing strategies for existing players, while utilizing various channels & marketing tools.
• Work closely with Sports Trading, Client Management and Risk teams to ensure Sportsbook offers are optimized.
• Keep up to date with industry trends and provide competitor analysis where relevant.
• Constantly evaluate promotions and optimize them to improve performance.
• Manage the bonus spend budget and ensure campaigns are helping to achieve the overall targets.

• 2+ years’ experience in CRM or experience in a similar marketing role (Must).
• Experience in CRM Sport betting or Gaming (Advantage).
• Deep knowledge and passion for Sports and/or Gaming.
• Fluent English (Must), additional languages (Advantage).
• Excellent analytical and presentation skills.

• Financial: Competitive Salary and Bonus Schemes
• Hybrid Working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up!
• Healthcare: We prioritise your health and well-being, offering comprehensive healthcare insurance, dental care, travel insurance and life insurance.
• Health & Wellbeing: An allowance which can be used towards gym and fitness memberships, fitness clothing and equipment, consultations with a dietitian, massages and select treatments or items for your home office.
• Wellness Cloud: Free access to Wellness Cloud; a tool to help encourage greater wellbeing through online coaching, webinars, videos and online resources.
• Office Perks: A chef in the office weekly preparing healthy meals, coffee shop vouchers, juices, snacks and after work drinks and events.
• Volunteer Time Off Programme: 20 days paid leave you can avail after your first year of employment to volunteer at an organisation online, locally, or abroad.

At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.
Sound good? Then you belong at our place! 

Apply today to kickstart your application with the evoke Family!